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crashed on windows 10 or windows 7 last version : ntdll.dll

PostPosted: Thu Aug 24, 2023 2:59 pm
by neoyoshi
Hi,

Profile used stepcraft M1000.

I have sometimes application crashed with :
Erreur 05/08/2023 14:10:53 Application Error 1000 (100) "Nom de l’application défaillante UCCNC.exe, version : 1.0.0.0, horodatage : 0x5e3845b5
Nom du module défaillant : ntdll.dll, version : 10.0.19041.3155, horodatage : 0x5212ece5
Code d’exception : 0xc0000374
Décalage d’erreur : 0x00000000000ff419
ID du processus défaillant : 0x9e4
Heure de début de l’application défaillante : 0x01d9c78697438dc1
Chemin d’accès de l’application défaillante : C:\UCCNC\UCCNC.exe
Chemin d’accès du module défaillant: C:\WINDOWS\SYSTEM32\ntdll.dll
ID de rapport : 6d5afeba-c8f7-411c-939e-40d4b339ab3e
Nom complet du package défaillant :
ID de l’application relative au package défaillant : "

On the last version of UCCNC. i used I5 512Mo video ram and 8go DDR + SSD 512Mo

Do you have an idea why ? Or solution ?

Re: crashed on windows 10 or windows 7 last version : ntdll.

PostPosted: Sat Sep 02, 2023 8:18 pm
by cncdrive
Try to update or downgrade the video card drivers.
And 512MByte video card memory is not much, I mean it is the minimum requirement, however it should still work.
Maybe try to install a different video card if it is a desktop computer or try to increase the shared video memory in BIOS if it is an integrated video card.

Re: crashed on windows 10 or windows 7 last version : ntdll.

PostPosted: Mon Sep 04, 2023 8:09 am
by neoyoshi
cncdrive wrote:Try to update or downgrade the video card drivers.
And 512MByte video card memory is not much, I mean it is the minimum requirement, however it should still work.
Maybe try to install a different video card if it is a desktop computer or try to increase the shared video memory in BIOS if it is an integrated video card.


I have max memory of video card, it's on mini hp desktop. Card it's on the motherboard. Perhaps an older version of UCCNC would be less memory-hungry ?

Re: crashed on windows 10 or windows 7 last version : ntdll.

PostPosted: Mon Sep 04, 2023 9:15 am
by cncdrive
Well, UCCNC is not too memory hungry, I mean compared to any video games it is not memory hungry.
Try a different video card.