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Getting support for controller bug (USB)?

PostPosted: Mon Nov 12, 2018 11:57 pm
by jandyman
Hi,

I've got some G-code that works perfectly when "single stepped" but malfunctions when free run. I've looked at it carefully and had a friend look at it as well.

How do I go about getting support? It's got to be the UCCNC USB motion controller malfunctioning or some realtime error within UCCNC.

I can supply the g code and pictures / videos of the malfunction once I know what the process is.

Re: Getting support for controller bug (USB)?

PostPosted: Tue Nov 13, 2018 12:25 am
by ger21
Post the info here or email info@cncdrive.com

Re: Getting support for controller bug (USB)?

PostPosted: Tue Nov 13, 2018 7:22 am
by dezsoe
You may also send it to support at cncdrive dot com.

Re: Getting support for controller bug (USB)?

PostPosted: Tue Nov 13, 2018 5:45 pm
by cncdrive
The OP just sent the issue description to me in email and I replied it. It does not seems to be any bugs, but too high tolerance settings issue...

Re: Getting support for controller bug (USB)?

PostPosted: Tue Nov 13, 2018 7:11 pm
by dezsoe
OK, thanks.